Frequently Asked Questions
How can I pay for my pet’s surgery or wellness services?
We accept all forms of credit cards, money order, or cash. We do not take personal checks.
How long does it take to get an appointment?
For wellness exams and services, we can generally get your pet in within a week. For surgery, appointments can take up to two weeks during busy times.
Do you keep pets overnight after surgery?
Owned pets are released to their owners on the same day as surgery in the afternoon. Feral cats are kept overnight at our clinic every surgery day except Friday.
I have more than one animal that needs spay/neuter surgery. Can you schedule them on the same day?
Yes, we will try to accommodate a convenient scheduling time for you.
Does my pet have to have vaccinations before their surgery?
It is best to have your pet vaccinated before their surgery date to better prevent illness and avoid possible vaccine reactions the day of surgery. However, if you are unable to schedule shots before the surgery date, we do offer vaccines on the day of surgery.
Do you give pain medications to my pet?
Yes, all patients receive injectable pain medication prior to and after surgery, which will last for 24 hours. Cats are given an additional injectable pain medication that lasts up to 3 days, included in the cost of the surgery. For dogs and rabbits, 3 days of additional pain medication is sent home with you from the clinic.
Should I microchip my animal?
One in three pets will become lost or stolen at some point in their life. Microchipped animals have a far greater chance of being reunited with their owners than those that are not chipped. Microchips are very small, about the size of a grain of rice, and cost less than a average month’s supply of food, yet can mean the difference of whether or not your pet is returned to you if lost. Dogs, cats and rabbits (Yes, pet rabbits are sometimes picked up as strays!) can all receive a microchip.
My pet isn’t feeling well. Do you perform exams at your clinic?
We do offer Medical Concern Office Visits for relatively minor ailments. We can diagnose and treat Upper Respiratory Infections, Urinary Tract Infections, Digestive disorders, ear infections, skin problems, and other illnesses. We do not have radiology equipment, so for injuries or illnesses requiring X-rays or ultrasounds you will need to consult a full service veterinary or specialty clinic.
A stray cat showed up at my house. Do you offer special pricing for getting strays spayed or neutered?
We do offer Community Cat pricing of $20 for the spay or neuter surgery of cats who are strays or feral. Feral cats that are unused to human contact will need to arrive at our clinic in a humane trap, not a carrier or crate. Ear tipping is required to receive discounted pricing. A microchip is also ideal to help feral cats that may get picked up safely return to their home colony.